Shipping Rates & Policies
1. Shipping Coverage
We offer delivery within selected areas via courier or local runner services, depending on your location.
2. Shipping Rates
Shipping fees are calculated based on delivery location, package weight, and selected delivery method. The final shipping cost will be shown at checkout or informed before order confirmation.
3. Processing Time
Orders are typically processed within 1–3 working days after payment has been confirmed. Processing time may vary depending on order volume and product availability.
4. Delivery Time
- Courier delivery: 1–3 working days (depending on location and courier service)
- Same-day delivery (if available): subject to area and availability
Please note that delivery times are estimates and may be affected by external factors such as weather conditions or courier delays.
5. Shipping Confirmation & Tracking
Once your order has been shipped, a tracking number will be provided so you can monitor your parcel status via the courier’s tracking system.
6. Delivery Responsibility
We ensure all items are properly packed before dispatch. However, we are not responsible for delays, losses, or damages caused by courier services.
7. Incorrect Shipping Details
Customers are responsible for providing accurate shipping information. We will not be liable for delays or failed deliveries due to incorrect or incomplete addresses.
8. Failed Delivery
If delivery fails due to customer unavailability or incorrect details, re-delivery arrangements may incur additional charges.
